HDFC Personal Loan Customer Care Number
For customers residing in major cities such as Ahmedabad, Bangalore, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai and Pune, the customer care number which the can dial on to get assistance is 6160 6161. Customers must remember to keep their Customer Identification Number (CIN) / Telephone Identification Number (TIN) / ATM or Debit Bearer Card and it’s connected PIN handy in order to access their account. This number can be reached at from 8 AM to 8 PM on all days (including bank holidays and Sundays as well).
Online Assistance for Queries, Feedback or Complaints
Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write into the customer care at the following address:
HDFC Bank Ltd., New Bldg; “A” Wing 2nd floor,
26-A Narayan Properties, Chandivali Farm Road,
Off Saki Vihar Road, Chandivali,
Andheri (East), Mumbai- 400 072
Grievance Redressal
In the unlikely event that your query or complaint has not been resolved satisfactorily by the customer care, customers can get in touch with the bank’s Grievance Redressal Officer via email, call, or mail. Customers can send emails regarding the complaint from the HDFC bank website itself by filling up a form. They may also dial into the Call Centre at 1800 22 4060 (toll-free from MTNL or BSNL landline). Calls can be made from Monday to Friday between 8 AM to 8 PM and on Saturday & Sunday from 8 AM to 4 PM. For banking products, the Grievance Redressal Officer can be reached at 022-28569303 from Monday to Friday between 9:30 AM to 6:30 PM and on Saturday from 9:30 AM to 1:30 PM. Customers can also mail their grievances to the Grievance Redressal Officer at the following address and will receive a response within 10 working days.
Shrikant Shashikant Sapre (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Ltd,
5th Floor, Tower B, Peninsula Business Park,
Lower Parel West, Mumbai-400013.
Principal Nodal Officer Details
| Area of Operation | Nodal Officer Contact Details |
| Andhra Pradesh & Telangana | HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad – 500 004 Tel: 040-66467217; Fax: 040-66026004 Phone Banking: 040 61606161 (Hyderabad) & 99494 93333 (Rest of AP). |
| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, and Tripura. | HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound (Between Darwin School and NEPPCO Bhawan), R G Baruah Road, Guwahati, Assam – 781005. Phone Banking: 9957193333 (Assam) & 1800 3453333 (Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura) |
| Bihar & Jharkhand | HDFC Bank Ltd, Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna, Bihar – 800001 Phone No.: 033-44065165; Phone Banking: (0612) 6160 616 |
| Delhi, J&K, Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) | HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Tel : 0124 4664245 PhoneBanking: 6160 6161(Delhi); 1800 180 4333 (J&K); 99359 03333 (Ghaziabad & Gautam Budh Nagar districts of Uttar Pradesh); 99962 43333 (Haryana districts of Panchkula, Yamuna Nagar and Ambala) |
| Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | HDFC Bank House, Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad – 380 009 Tel : 079-66001069; Fax : 079-66001246 Phone Banking: 079 6160 6161 (Ahmedabad); 98982 71111 (Rest of Gujarat) |
| Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar & Ambala Districts of Haryana. | HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel: 0172 -3924866; Fax: 0172- 3924997 Phone Banking: 6160 616 (Chandigarh); 98153 31111 (Punjab); 1800 180 4333 (Himachal Pradesh); 99962 43333 (Haryana) |
| Karnataka | HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore – 560041 Mobile: 09342928584 Phone Banking: 080-6160 6161 (Bangalore); 9945863333 (Rest of Karnataka) |
| Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | HDFC Bank Ltd, Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam, Thiruvananthapuram – 695010 Tel No – 9387642746; Fax No – 0471 3076894 Phone Banking: (Kochi) 6160 616, (Rest of Kerala) 98956 63333; (Union Territory of Puducherry {only Mahe Region}) 98406 73333 |
| Madhya Pradesh & Chhattisgarh | HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (MP) Mobile: 74898 60375; Phone Banking: 6160616 (Indore); 98936 03333 (Rest of Madhya Pradesh / Chhattisgarh) |
| Maharashtra & Goa | HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013. Tel – (022) 33958663 Phone Banking: 6160 6161 (Mumbai); 98906 03333 (Rest of Maharashtra & Goa). |
| Orissa | HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No – D, Baramunda, Bhubaneswar – 751003 Phone Banking: 99379 03333 |
| Rajasthan | HDFC Bank Ltd, A-8 Hanuman Nagar (A), Jaipur – 302021 Tel – 7073613331; Phone Banking: 0141-6160616 (Jaipur); 9875003333 (Rest of Rajasthan) |
| Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman & Nicobar Islands | HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai – 600002. Tel no : 044 28616424; Fax : 044 28616409 Phone Banking: 6160 6161 (Chennai); 98406 73333 (Rest of Tamil Nadu / Pondicherry); 98310 73333 (Andaman & Nicobar Islands) |
| Uttar Pradesh (excluding districts of Ghaziabad & Gautam Budh Nagar) and Uttaranchal | HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No: 0522-3019135; Fax : 0522-3010243 Phone Banking: 0522 -6160 616 (Lucknow); 99359 03333 (Rest of Uttar Pradesh & Uttarakhand) |
| West Bengal & Sikkim | HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata – 700 001 Tel : 033-44065165; Fax : 033-30273620 Phone Banking: 6160 6161 (Kolkata); 98310 73333 (Rest of West Bengal / Sikkim) |
HDFC Bank Helpline Numbers
| City | Helpline Number |
| Ahmadabad | +91 (79) 66307000 |
| Bengaluru | +91 (80) 41182000 |
| Bhubaneswar | +91 (674) 6633300 |
| Chandigarh | +91 (172) 3989123 |
| Coimbatore | +91 (422) 4301100 |
| Dehradun | 18604204222 |
| Hyderabad | +91 (40) 66475001 |
| Jaipur | +91 9875088888 |
| Kochi | +91 9387766666 |
| Kolkata | +91 (33) 6655 6655 |
| Lucknow | +91 (522) 3989123 |
| Madhya Pradesh | +91 (731) 4433333 |
| Nagpur | +91 (712) 2566000 |
| Nashik | +91 (253) 6606000 |
| New Delhi | +91 (11) 41115111 |
| Pune | +91 (20) 25505000 |
| Raipur | +91 (771) 4243100 |
| Surat | +91 (261) 6711800 |
| Thiruvananthapuram | 0471 – 3020300 |
| Vadodara | +91 (265) 2308400 |
HDFC Toll-Free Number for NRI Customers
For NRI customers who are existing – customers, the bank has set up special toll-free numbers on which they can call to get assistance regarding banking products.
- USA – 855-999-6061
- Canada – 855-999-6061
- Singapore – 800-101-2850
- Other Countries – 91-2267606161
