Terms of Use

Hi! Thanks for using AntPay. Please read these terms of service (“Terms/Terms of Service”) carefully, before you use our platform or any of its services. This is important because these terms are a legally binding document. They govern your use of our website (www.antworksmoney.com) and our mobile application, AntPay (collectively, the “Platform”) created by Antworks Financial Buddy Technologies Private Limited (Antwork FBT or Company), a company incorporated under the laws of India, with its Corporate office at 165, Tower B1, Spaze IT Park, Gurugram, Haryana, India.

“Antworks”, “Antworks Money” and “AntPay” are trade names used by Antworks FBT. Antworks FBT runs a web portal www.antworksmoney.com and AntPay Mobile App to provide its users with various financial services in 100% digital and convenient manner.

Antworks FBT is not a Bank. It operates as Banking Correspondent and DESP bank is a generic term used to highlight the fact that we are enabling digital banking transactions through tieup with licensed Banking Institution. Definitions

SITE: Site means antworksmoney.com which is owned and managed by Antworks FBT.

Mobile App: means AntPay Mobile App which is owned and managed by Antworks FBT.

You/Your:

You/Your shall mean natural or legal person who is at least 18 years of age and could legally enter into a contract in India and could use the services and products provided on antworksmoney.com and/or AntPay Mobile App in accordance with the terms and conditions recorded hereinafter.

Users above 13 years of age can also avail the Mini Account/Mobile Wallet services provided by AntPay after taking consent of their Parents or guardians as the case may be. However, they are restricted from using the other services being provided by AntPay App. For detailed terms and conditions for using Mobile wallet services, please refer to Mobile wallet terms and conditions.

The Brief Terms and Conditions

Every effort has been made to ensure, that the information contained on the Site is correct, however AntPay makes no warranty as the accuracy, comprehensiveness, or correctness of any Service(s) or a Product(s) on the Site, and provides all Service(s) and Product(s) on an “as is” basis. By using this Site, you (“you” or the “End User”) agree to these terms and conditions (“Terms and Conditions” or “T&C” or “Terms”) that we have provided. If you do not wish to agree to these Terms and Conditions, please refrain from using this Site.

The Service(s) or a Product(s) and information displayed on the Site is an “invitation to offer” to the End User. Your order for purchase of either Service(s) or Product(s) constitutes your “offer” which shall be subject to the terms and conditions as listed below. antworksmoney.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your instruction and email you again to confirm details and therefore process the instruction accordingly for provision of Services(s) or Products(s). Our acceptance of your instructions for either rendition of services or provision of any product will take place upon rendition of Service(s) or dispatch of the Product(s) ordered. No act or omission of AntPay prior to the actual dispatch of the Product(s) or rendition of services ordered will constitute acceptance of your offer. Similarly, no act or omission of AntPay prior to the actual rendition of services shall constitute acceptance of your offer.

The Site is freely accessible to the End User however; the End User will have to register with AntPay and create their individual registration account prior to any purchase of Service(s) or Product(s). All registration information must be correct, complete and promptly updated by the End User each time it changes. AntPay reserves the right to make any changes to its Terms and Conditions and/or our Privacy Policy (which is incorporated herein by reference) as we deem necessary or desirable without prior notification to you. We suggest to you, therefore, that you read our T&C and Privacy Policy from time to time in order that you stay informed as to any such changes. If we make changes to our T&C and Privacy Policy and you continue to use our Site, you are impliedly agreeing to the revised T&C and Privacy Policy expressed herein.

To read the complete AntPay Terms and Conditions, please see below.

  1. Acceptance of terms and conditions

    By using this Site, you agree to the Terms and Conditions that AntPay has provided. If you do not wish to agree to these Terms and Conditions, please refrain from using the Site. In the Site, AntPay provides End Users with access to database of lenders, borrowers and services providers in relation to debt services such as verification agencies and collection agencies etc. The AntPay is only a platform that brings together borrowers and lenders, it matches the need of borrowers and lender, and provides link to service providers that are associated with the business of borrowing and lending such as verification agency and collection agency. AntPay in no manner collects deposits from the lenders or person who would like to earn interest on their money by lending. AntPay only supports the lender in verifying the whereabouts of the borrower on best effort basis.

    If this T&C conflicts with any other document, the T&C will prevail for the purposes of usage of the Site. If you do not agree to be bound by this T&C and the Privacy Policy, you may not use the Site in any way.

  2. Description of Products & Services

    AntPay provides Virtual Account (VA) and co-branded Prepaid card Services through tieup with Yes Bank.

    AntPay also provides its users with the facility of opening a Savings Bank account with Yes Bank Limited.

    AntPay also provided facility to its users to get loans from Banks and NBFCs (herein after called Lenders). AntPay provides option to the Borrowers to compare the offers from multiple lenders. AntPay also filters the leads based on Lenders’ credit criteria and enables faster processing of loan applications. For list of lenders associated with AntPay, please refer to the list of Associate lenders.

    Those using loans services on AntPay App, hereby agree to following statement “I hereby give my free consent and authorize Antworks Financial Buddy Technologies Private Limited and its service provider by providing my personal information to obtain my Credit Information Report and Credit Score from Equifax Credit Information Services Pvt. Ltd. and other credit bureaus in India for the purpose of risk assessment and credit underwriting and not for any other purposes". Updated list of lenders is provided at www.antworksmoney.com/affilatelenders

    In addition, AntPay also provides a short term credit line product for its users wherein AntPay also acts as a Loan Service Provider as per the RBI guidelines on digital lending. AntPay carries out the loan processing and underwriting services, whereas loan disbursement is done by lenders. Updated list of lenders is provided at www.antworksmoney.com/affilatelenders

    AntPay has also tied up with Antworks Insurance Broking and Risk Consulting Private Limited, an IRDA registered Insurance Broker for providing the user with the facility of Comparing and Buying Insurance products like Life Insurance, Health Insurance, Car Insurance, Bike Insurance and Investment linked Insurance Plans to its users.

    AntPay also provides its users with the facility of making investment in financial products like Mutual funds, FDs, P2P Investment, Corporate FDs

    AntPay App also provides user with facility of buying Mobile Recharges and making Bill payments through tieup with BBPS service providers.

    AntPay also provides users with option of availing Credit counselling Services and Wellness products.

    AntPay also operates a loyalty program for its users wherein users get certain points, referred to as AntPay coins for every transactions. These coins can only be used for buying coupons available in the coupon store or gifting to other AntPay users. In the Site, AntPay inter-alia provides End Users with access to lenders, borrowers, service providers to borrowers, partners who facilitate lending and credit reports for lenders and borrowers, Investment advisory services, Comparison services and such other services as the management shall deem fit and proper.

    AntPay also provides Credit Counselling services under product “Credit Doctor”. The details of services are available at https://www.antworksmoney.com/credit-doctor. The services provide the user with insight into his credit report along with action points for improving the credit score. However, the company does not provide any assurance regarding improvement in credit score of users.

    Users who are subscribing to “Credit Doctor” services will agree to the following statement stating “I hereby give my free consent and authorize Antworks Financial Buddy Technologies Pvt. Ltd and its service provider by providing my personal information to obtain my Credit Information Report and Credit Score from Equifax Credit Information Services Pvt. Ltd. and other credit bureaus in India for the purpose of risk assessment and credit underwriting and not for any other purposes".

    Through above consent, Company will access credit report of users who are subscribing to Credit Doctor service for the purpose of providing the user with insights into his/her Credit Report. It is implied that user has given his approval for accessing his/her Credit Score at time of subscribing Credit Doctor Services.

    3. General

    These terms and conditions that apply to the user of this Site. By using this Site (other than to read this T&C for the first time), user agrees to comply with all of the terms and conditions hereof. The right to use this Site is personal to the user and is not transferable to any other person or entity. User shall be responsible for protecting the confidentiality of User’s password(s), if any. User acknowledges that, although the internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of AntPay, and AntPay shall not be responsible for any data lost while transmitting information on the internet. While it is AntPay’s objective is to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of AntPay, access to the Site may be interrupted, suspended or terminated from time to time. AntPay shall have the right at any time to change or discontinue any aspect or feature of AntPay, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, AntPay may discontinue disseminating any portion of information or category of information, may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.

    4. Modification of Terms

    AntPay reserves the right at all times to discontinue or modify any of the Terms and Conditions as may be deemed necessary or desirable without prior notification to you. Such changes may include, among other things, the adding of certain fees or charges. We suggest to you, therefore, that you study this important notice containing our Terms and Conditions from time to time in order that you stay informed as to any such changes. If we make changes to our Terms and Conditions and you continue to use our Site, you are impliedly agreeing to the Terms and Conditions and Privacy Policy expressed herein. Any such deletions or modifications shall be effective immediately upon AntPay’s posting thereof. Any use of AntPay by End User after such notice shall be deemed to constitute acceptance by End User of such modifications without any exception.

    5. License and Site Access

    AntPay grants you a limited permission to access and make personal use of the Site. This permission does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site, uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in AntPay’s sole discretion) an unreasonable or disproportionately large load on AntPay’s infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by AntPay to prevent or restrict access to the Site. Any unauthorized use by you shall automatically terminate the permission granted to you by AntPay. By using this Site and by accepting to agree to these terms and conditions you also agree that you shall not hack or otherwise hire some third party to hack the site or use any other unauthorized means without a written consent of AntPay and access any third party information. You shall in such an event be liable of a criminal offence and AntPay shall institute appropriate legal proceedings to claim liquidated damages without any reference to you. AntPay also reserves rights to institute appropriate legal for any intellectual property rights violation or infringement caused by using this website whether by you or any person acting through you. In any event, the jurisdiction to institute any protective proceedings shall vest with the AntPay within the jurisdiction of New Delhi.

    Our website users may experience difficulty in accessing website from 05:00 AM to 0530 AM due to website updates. Apart from this, AntPay reserves the right to suspend the operation of the website for emergency maintenance with assurance of minimum down time. We apologize for the inconvenience caused to our Users.

    6. AntPay Usage Eligibility

    The antworksmoney.com Service is not available to persons under the age of 18 or of unsound mind or who are declared insolvent or to any person who is cannot enter into a contract as per Indian Contract Act, 1872 as amended from time to time or to any Users suspended or removed from the system by AntPay for any reason. Users can not have more than one active account. Additionally, Users are prohibited from selling, trading, or otherwise transferring their antworksmoney.com account to another party. If you do not qualify, you may not use the antworksmoney.com or the Site.

    7. Your Account

    In consideration of your use of the Site, you represent that you are of legal age to enter into and/or otherwise not barred from entering into a contract as per Indian Contract Act, 1872, and are not a person barred from receiving services or goods under the laws as applicable in India. Additionally, you are more than 18 years of age. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form and / or such other form, whether in physical or in fungible form, as may be decided by AntPay from time to time. If you provide any information that is untrue, inaccurate, non-current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or AntPay has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, AntPay has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). As AntPay is a website that enables borrowers to find lenders and lenders to find borrowers, it considers provisions of wrong information on this web portal willingly an act that would constitute misrepresentation, fraud and cheating. If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You also agree and understand that AntPay shall not be responsible for any wrongful use of your account. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify AntPay immediately of any unauthorized use of your account or any other breach of security. AntPay reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion. In the event, AntPay finds that the information shared by the User of the website is incorrect or that the User is in breach of terms or conditions of the website or User is in default of the lenders and borrowers agreement than in such case AntPay may add the name and details of such person in the list of persons who are blacklisted from receiving funds or lending.

    8. Equipment

    User shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this Site and all charges related thereto. AntPay shall not be liable for any damages to the End User’s equipment resulting from the use of this Site.

    9. End User conduct

    This Site and any individual sites or merchant-specific, city-specific, or state-specific sites now or hereinafter contained within or otherwise available through external hyperlinks with our Site (the “Microsites”) are private property. All interactions on this Site and/or the Microsites must comply with these Terms and Conditions. Although we welcome and encourage user interaction on our Site, we do insist and require that all End Users restrict any and all activity in connection with the use of this Site and the Microsites to that which involves lawful purposes only. End User shall not post or transmit through this Site any material which violates or infringes in any way upon the rights of others, or any material which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without AntPay’s express prior, written approval, contains advertising or any solicitation with respect to Products or Services. Any conduct by an End User that in AntPay’s exclusive discretion restricts or inhibits any other End User from using or enjoying this Site and/or any of the Microsites is strictly prohibited. End User shall NOT use this Site or any of the Microsites to advertise or perform any commercial, religious, political or non-commercial solicitation, including, but not limited to, the solicitation of users of this Site and/or the Microsites to become users of other on- or offline services directly or indirectly competitive or potentially competitive with AntPay.

    The foregoing provisions of this Section apply equally to and are for the benefit of AntPay, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.

    10. Monitoring

    AntPay shall have the right, but not the obligation, to monitor the content of the Site at all times, including any chat rooms and forums that may hereinafter be included as part of the Site, to determine compliance with this Agreement and any operating rules established by AntPay, as well as to satisfy any applicable law, regulation or authorized government request. Without limiting the foregoing, AntPay shall have the right to remove any material that AntPay, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.

    11. License Grant

    By posting communications on or through this Site, User shall be deemed to have granted to AntPay a royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display the communication alone or as part of other works in any form, media, or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sub-licensees.

    12. Personal Information

    In order to avail of the Services from the Site, you will need to provide your details prior to get enlisted either as a borrower or as a lender. As an account holder you are required to provide AntPay with accurate personal information. Provision of another person’s details as your own will not be deemed acceptable.

    Our app also collects mobile number for verification to check the active SIM status on the device, uniquely identify you and prevent frauds and unauthorised access.

    Our App also collects your location information to prevent frauds and unauthorized access.

    As a part of our Video Know Your Customer (Video KYC) process, collection of your personal information has become mandatory to ensure the completion and authentication of your KYC. In this regard, permissions for microphone, camera will be mandatorily required.

    Any personal information collected by AntPay shall not be disclosed to any third party unrelated to the AntPay business unless such a disclosure is authorized or required by law, or you have expressly consented to such a disclosure. However, by accepting the terms and conditions you grant AntPay an unconditional right to share your personal information with AntPay’s partners, affiliates, employees and agents for administrative purpose. Please also see the Privacy Policy in this regard.

    13. Credit Card / Debit Card / other similar Online Account Information

    You agree, understand and confirm that the credit card / debit card / other similar online account details provided by you for availing of services on AntPay will be correct and accurate and you shall not use the credit card which is un-lawfully obtained by you, thus you must not pay or attempt to pay for services using fraudulent credit card information.

    Further the said information will not be utilized and shared by AntPay with any third parties unless required for fraud verifications or by law, regulation or court order. AntPay will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively yours.

    14. Additional Verification by AntPay

    Please note that there may be certain instruction to remit payments or seek rendition of services that AntPay is unable to accept shall be cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. We may also require additional verifications or information before accepting any instruction or registering you on are portal as a lender or a borrower. The borrower(s) and lender(s) are required to note that negative third-party verification report(s) are crucial factors considered during the funding process. The funding may get rejected at any stage due to lack of information or verifiable information or negative third-party verification report

    15. Fraudulent /Declined Transactions

    AntPay reserves the right to recover the cost of Service(s) and Product(s), collection charges and lawyer’s fees and any damage that it might have to pay to any third party, from persons using the Site fraudulently. AntPay reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions.

    16. No Liability of AntPay

    General

    Any person entering this website, acknowledges that AntPay assumes no liability for any reason whatsoever for his such use. Accordingly, in case he suffers any loss or damage, he shall not hold responsible AntPay and/or bring any claim or litigation against AntPay.

    Specific:

    AntPay, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, current-ness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, AntPay assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site. You expressly understand and agree that AntPay and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if AntPay has been advised of the possibility of such damages), resulting from use of the Site, sale and supply of Products content or any related goods and services.

    This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

    You further with immediate effect waive any right which had accrued to him from using the website to initiate any legal action against AntPay. You also acknowledge that the credibility of a lender or a borrower as depicted upon the website is based on the information that is provided to AntPay. In case there is a non-disclosure of information to AntPay of the information, and the judgment of AntPay is impaired and the ratings or credibility of a lender or a borrower is not found to be correct, AntPay shall not be responsible for any claims or liabilities. AntPay in any event is not responsible for any default in return of money that is borrowed from the lender and the lender shall have exclusive right to initiate proceedings against the defaulter borrower. AntPay do provide the necessary information and support to the lender. However, lender shall not make any claim against AntPay and shall conduct an independent due diligence of the borrower before lending it to him.

    17. Indemnity

    You agree to indemnify and hold AntPay (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this T&C or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this T&C.

    18. Severability

    If any of the Terms shall be deemed void, invalid or unenforceable for any reason, that condition shall be deemed several and shall not affect the enforceability of any remaining provision.

    19. Customer Communication

    AntPay will communicate with you through any of the mode using email, SMS and telephone or all of them or any other mode. Account holders must provide a valid email address and contact telephone and/ or mobile number to AntPay for this purpose.

    Please note that by downloading/accessing the AntPay App or site, providing the relevant details, and accepting our Terms of Use, implies that User has provided express consent to be contacted by the Company/ its Group Companies/ associates/ vendors / business partners (even though User may be in "National Do Not Call Registry") at the contact number, or electronic address provided by User while registering on the AntPay App or site, or applying for any Product / Service through the AntPay App or site. User further agrees to being contacted in any manner, including without limitation, SMS (including text messages), calls using pre-recorded messages or artificial voice, calls and messages delivered using auto telephone dialling system or an automatic texting system, and notifications sent via AntPay.

    Also, when you use the Site or send emails to AntPay, you are communicating with AntPay electronically. You consent to receive communications from AntPay electronically. From time to time, AntPay will also send you marketing material. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by using the unsubscribe function in the electronic marketing communication or by contacting support@antworksmoney.com You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

    20. Site-Provided Email and Postings

    The Site may provide End Users with the ability to send email messages to other End Users and non-End Users and to post messages on the Site. AntPay is under no obligation to review any messages; information or content (“Postings”) posted on the Site by End Users and assumes no responsibility or liability relating to any such Postings.

    You understand and agree not to use any functionality provided by the Site to post content or initiate communications that contain:

    (a) Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law.

    (b) Advertisements or solicitations of any kind.

    (c) Impersonate others or provide any kind of false information.

    (d) Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references.

    (e) Messages by non-spokesperson employees of AntPay purporting to speak on behalf of AntPay or containing confidential information or expressing opinions concerning AntPay.

    (f) Messages that offer unauthorized downloads of any copyrighted or private information.

    (g) Chain letters of any kind.

    (h) Identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message. This prohibition includes but is not limited to:

    a) Using antworksmoney.com invitations to send messages to people who don’t know you or who are unlikely to recognize you as a known contact;

    b) Using AntworksMoney.com to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission; and

    c) Sending messages to distribution lists, newsgroup aliases, or group aliases.

    21. The Opt-out Practice

    a) If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any personal information that we have collected about you, you can opt-out anytime by sending an e-mail about your request to support@antworksmoney.com

    b) We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services.

    22. Links

    The Site or third parties may provide links to other World Wide Web sites or resources. Because AntPay has no control over such sites and resources, you acknowledge and agree that AntPay is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that AntPay shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

    23. Access to Password Protected/Secure Areas

    Access to and use of password protected and/or secure areas of the Site is restricted to authorized Users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.

    24. Acknowledgements

    I. You acknowledge that the AntPay is not engaged in either grant of loan or borrowing any money from any member of the website.

    II. You acknowledge that the AntPay is merely managing this website and neither AntPay nor any of its subsidiary or affiliate, employees, advisors, consultants has any interest in either grant of loan or in borrowing money from a member registered on the website.

    III. You acknowledge that the AntPay is not at all responsible for any claim or damage in case either the person who has agreed to grant loan has not granted loan or the person who has agreed to repay the loan do not repay the loan.

    IV. You acknowledge that the AntPay in no manner warrants or guarantees the performance of a service provider that is providing services through the website of AntPay.

    V. You acknowledge that the AntPay in no manner warrants and guarantees that the grantor of loan or the recipient of loan has provided all the information on this website which is true and correct including his address, phone numbers etc.

    VI. You acknowledge that it is your responsibility to verify the information about the person on the website and AntPay is in no manner liable if the information provided on this website is untrue or incorrect.

    VII. You acknowledge that AntPay is in no manner responsible for any claim of money or damages in the event one person fails to either grant loan or a person fails to repay the loan or misrepresents about his financial status or commits a fraud or a cheating or any other such illegal act.

    VIII. You confirm that you have taken expert advice from a legal consultant or any other expert so required, wherever necessary, about your eligibility to lend or borrow on the site as per the law as it stands today in India.

    IX. You acknowledge that you are aware of all your rights, duties and applicability of various laws including not limited to Money Lending Act, Income Tax Act, or any other statute, or law, which may govern the lending and borrowing of monies within your State of residence or from where you ordinarily conduct your business.

    25. Disclaimer of Warranties

    All details of the members of this AntPay website and their financial status, included in or available through this site / mobile app are provided for use without warranties of any kind, either express or implied, AntPay, its shareholders, its holding company, its subsidiaries, and its licensors do not warrant that the information or other material which is placed on the website by any person is correct including his financial status or capability or has not approached the other user of this website with a criminal intent to either cheat or misappropriate or deny any other user of its legitimate claims. By uploading any content, representation or statement of your financial status or your proof of residence you represent and warrant that you have the lawful right to reproduce and distribute such content and that the content complies with all laws and is true and authentic and is not in any event placed on the website to defraud other users or create a false impression in their minds that you have a sound financial status or are reasonably committed to deliver the repayments on time. You also represent that you have not ever been accused to any fraud, misrepresentation or default in repayment of any claims or monies to any third party whether a financial institution or not. You also represent that there are no outstanding disputes in connection with your moral turpitude or financial status. You hereby represent and warrant to AntPay that you are legally competent to execute, be bound by and adhere to terms and conditions of terms and conditions of AntPay. Your use of this site/mobile app is solely at your risk. You agree that AntPay shall have no responsibility for any damages suffered by you in connection with this site / mobile app or any content contained therein or any damage suffered in the event of default or misrepresentation by any other user of this website.

    26. Limitation of Liability

    Under no circumstances shall AntPay, its subsidiaries, employees, officers, affiliates, directors, agents, suppliers, shareholders, non executive directors or its licensors involved in creating, producing, transmitting or distributing products or services on this site / mobile app, be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from either misrepresentation, fraud, coercion, breach of trust, misappropriation, cheating or for any other such reason of its end users or of its service providers or third parties including but not limited to loss of profits and loss of goodwill or loss of interest.

    27. Monitoring

    In case it comes to your knowledge that any member of this website has committed default or fraud or misrepresents his financial status then you may inform AntPay in writing and upon receipt of such information AntPay shall call upon such third party to explain the allegations made in your Notice and upon receipt of an explanation from such third party AntPay shall in its own discretion decide as to whether such a person should be prohibited from using the website.

    28. Applicable Laws:

    Your use of this Site and any Term and Conditions stated in this policy is subject to laws of India.

    29. Jurisdiction

    Courts of Delhi will have exclusive jurisdiction of dealing with all disputes arising from use of this site.

    30. Trademarks

    The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of AntPay and other respective persons. End Users are prohibited from using any Marks for any purpose including, but not limited to use as meta-tags on other pages or sites on the World Wide Web without the written permission of AntPay or such third party who may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. End Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.

    31. Changes to Terms and Conditions

    AntPay reserves the right to change these Terms and Conditions of its Service without informing you. You should check and study our Site for any updated Terms and Conditions.

    32. Miscellaneous

    If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. From time to time AntPay may offer special promotional offers which may or may not apply to your AntPay account. To avail of such promotional offers, you agree to be bound by any additional terms and conditions for these special offers which are laid down by AntPay. This T&C and the relationship between you and AntPay will be governed by the laws as applicable in India. Any dispute(s) arising out of this T&C will be handled in the competent courts of Delhi, India. The failure of AntPay to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. AntPay does not guarantee it will take action against all breaches of this T&C. Except as otherwise, expressly provided in this T&C, there shall be no third-party beneficiaries to this T&C. This T&C constitutes the entire agreement between you and AntPay and governs your use of the Site, superseding any prior agreements between you and AntPay with respect to the Site.

    33. GRIEVANCE REDRESSAL POLICY

    To ensure that your concerns are addressed and resolved in a timely manner, Antworks Financial Buddy Technologies Private Limited (AntPay) has formulated an escalation matrix as set out below.

    Level 1: Registration of your Complaint. To register your complaint, please write to support@antworksmoney.com. We aim to resolve all your complaints within 10 business days.

    Level 2: Escalate to our Customer Support Centre. Call our customer support centre at +917042307683. Our customer support aims to resolve all your complaints within 10 business days.

    Level 3: Escalate to our Grievance Redressal / Nodal Officer. In relation to the extant guidelines as prescribed by the Reserve Bank of India, the details of our Grievance Redressal/Nodal Officer are set out below:

    Name: Savitendra Kumar

    Contact Details:+91 9311586401

    Email: savitendra@antworksmoney.com

    Working hours: Monday to Friday from 10:00 a.m to 6:00 p.m. We aim to resolve your complaint within 10 business days.

    Resolution Process

    • We aim to resolve all your concerns and complaints in our level 1 matrix within the said timelines.

    • In the event, your concern remains un-resolved or not resolved to your satisfaction and you wish to escalate your concern to next level, you need to ensure that you have already exhausted the previous level(s). You are also required to hold a valid ticket number before approaching each level.

    • Please note that due to technical or operational reasons there may be delay in resolving your complaint. Further, if the issue/grievance is related to a third party, then the afore-stated timelines may change. The delay/increased timelines may be dependent on the respective third party including but not limited to the clearing house/banks /network providers/regulator. In these cases, we will inform you promptly of such delay and increased timelines.

    • In the event of a refund, you may get an approval for refund instantly, but it may take 3-10 business days for the money to be reflected in your account.

    34. Payment Methods

    You can pay AntPay using –payments services deployed by AntPay from time to time. AntPay has also deployed a system of electronic payment of fees, the details of which are available at www.antworksmoney.com All transactions are processed in INR

    35. AntPay holds the complete right to de-activate any lender/borrower on its own accord if the lender/borrower is suspected or found to be from competition engaging or trying to engage in any malicious activity.

    36. E-Sign

    We have also introduced a system where the borrowers and lenders have the opportunity to electronically sign the Lender Agreement. Details about how to sign the Lender Agreement are available at www.antworksmoney.com