India post is a service-oriented organization which reaches the remote villages of India. Today also, parents eagerly wait for a letter from children where there is no internet or mobile signal. Some post offices though they run under loss, they continue serving the people of that area in order to connect those people with the rest of the world. It is a central government policy that service comes first then business.
As per India Post Annual Report 2017-18
In the event of loss of domestic Speed Post articles or loss of its contents or damage to the contents, double the amount of Speed Post charges paid by the customer
Irregular parking of funds and consequential loss of interest:-
Director of Accounts (Postal), Cuttack did not claim the interest of ` 64.7 crore from the State Bank of India for the delay in remittance of Government money. Besides, ` 485.61 crore was allowed to be irregularly retained in a current account opened in violation of RBI guidelines. Loss of Revenue on Non-Registered Newspapers:-
Newspapers not registered with Registrar of Newspapers in India were irregularly allowed to avail of the concessional tariff which resulted in loss of revenue of ` 2.45 crore in four Postal Circles viz. Karnataka, Maharashtra, Tamil Nadu and Gujarat even after assurances given by DoP in April, 2013. Para No 2.3
Excess Payment of Haulage Charges Uttar Pradesh, Tamil Nadu and Gujarat Circles made payment for excess berths than sanctioned which resulted in the excess payment of ` 2.70 crores besides non-claim of rebate of ` 0.18 crore.
