{"id":1152,"date":"2018-02-16T09:37:22","date_gmt":"2018-02-16T04:07:22","guid":{"rendered":"https:\/\/www.antworksmoney.com\/blog\/?page_id=1152"},"modified":"2018-06-26T15:08:17","modified_gmt":"2018-06-26T09:38:17","slug":"standard-chartered-bank-credit-card-customer-care","status":"publish","type":"page","link":"https:\/\/www.antworksmoney.com\/blog\/standard-chartered-bank-credit-card-customer-care\/","title":{"rendered":"Standard Chartered Bank Credit Card Customer Care"},"content":{"rendered":"<h2>Standard Chartered Bank Toll-Free Number (24 Hours):<\/h2>\n<p>Standard Chartered Customer Care 24 x 7 Toll-Free no.: 1800 345 1000<\/p>\n<p>*For credit card inquiries.<\/p>\n<h2>Standard Chartered Credit Card Customer Care Numbers:<\/h2>\n<p>Standard Chartered provides an excellent customer care service, round the clock to all its <a href=\"https:\/\/www.antworksmoney.com\/blog\/make-obc-credit-card-bill-payment\/\"><strong>credit card<\/strong><\/a> users across various states in India. Listed below are the Standard Chartered Phone Banking customer care numbers for various cities located across the country. Cardholders can contact the Phone Banking numbers provided for any Standard Chartered credit card queries.<\/p>\n<h2 id=\"Standard_Chartered_Credit_Card_Customer_Care_Number_in_India\">Check Standard Chartered Bank Customer Number by City Wise:<\/h2>\n<div class=\"hungry-table\">\n<table class=\"table table-curved\">\n<tbody>\n<tr>\n<td><strong>Cities<\/strong><\/td>\n<td><strong>Standard Chartered Credit Card Customer Care Numbers<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<tbody>\n<tr>\n<td>Ahmedabad<\/td>\n<td>6601 4444<\/td>\n<\/tr>\n<tr>\n<td>Bangalore<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<tbody>\n<tr>\n<td>Delhi<\/td>\n<td rowspan=\"6\">3940 4444<\/td>\n<\/tr>\n<tr>\n<td>Chennai<\/td>\n<\/tr>\n<tr>\n<td>Kolkata<\/td>\n<\/tr>\n<tr>\n<td>Hyderabad<\/td>\n<\/tr>\n<tr>\n<td>Mumbai<\/td>\n<\/tr>\n<tr>\n<td>Pune<\/td>\n<\/tr>\n<\/tbody>\n<tbody>\n<tr>\n<td>Allahabad<\/td>\n<td rowspan=\"19\">6601 444 3940 444<\/td>\n<\/tr>\n<tr>\n<td>Amritsar<\/td>\n<\/tr>\n<tr>\n<td>Bhopal<\/td>\n<\/tr>\n<tr>\n<td>Bhubaneswar<\/td>\n<\/tr>\n<tr>\n<td>Chandigarh<\/td>\n<\/tr>\n<tr>\n<td>Ernakulam<\/td>\n<\/tr>\n<tr>\n<td>Cochin<\/td>\n<\/tr>\n<tr>\n<td>Coimbatore<\/td>\n<\/tr>\n<tr>\n<td>Jaipur<\/td>\n<\/tr>\n<tr>\n<td>Indore<\/td>\n<\/tr>\n<tr>\n<td>Lucknow<\/td>\n<\/tr>\n<tr>\n<td>Kanpur<\/td>\n<\/tr>\n<tr>\n<td>Jalandhar<\/td>\n<\/tr>\n<tr>\n<td>Nagpur<\/td>\n<\/tr>\n<tr>\n<td>Ludhiana<\/td>\n<\/tr>\n<tr>\n<td>Surat<\/td>\n<\/tr>\n<tr>\n<td>Vadodara<\/td>\n<\/tr>\n<tr>\n<td>Rajkot<\/td>\n<\/tr>\n<tr>\n<td>Patna<\/td>\n<\/tr>\n<\/tbody>\n<tbody>\n<tr>\n<td>Gurgaon<\/td>\n<td rowspan=\"2\">011 &#8211; 66014444 011 &#8211; 39404444<\/td>\n<\/tr>\n<tr>\n<td>Noida<\/td>\n<\/tr>\n<\/tbody>\n<tbody>\n<tr>\n<td>Jalgaon<\/td>\n<td rowspan=\"10\"><strong>1800 345 1000<\/strong>\u00a0For Domestic calls within India<\/td>\n<\/tr>\n<tr>\n<td>Guwahati<\/td>\n<\/tr>\n<tr>\n<td>Cuttack<\/td>\n<\/tr>\n<tr>\n<td>Thiruvananthapuram<\/td>\n<\/tr>\n<tr>\n<td>Vishakhapatnam<\/td>\n<\/tr>\n<tr>\n<td>Mysore<\/td>\n<\/tr>\n<tr>\n<td>Dehradun<\/td>\n<\/tr>\n<tr>\n<td>Proddatur<\/td>\n<\/tr>\n<tr>\n<td>Saharanpur<\/td>\n<\/tr>\n<tr>\n<td>Mathura<\/td>\n<\/tr>\n<\/tbody>\n<tbody>\n<tr>\n<td>Siliguri<\/td>\n<td><strong>1800 345 5000<\/strong>\u00a0For Domestic calls within India<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"row btm-pad product-landing-btn-block\"><\/div>\n<h2 id=\"Standard_Chartered_Credit_Card_Customer_Care_Contact_Details\">Standard Chartered Credit Card Contact Details:<\/h2>\n<p><strong>For Credit Card Queries \/ Complaints \/ Feedback:<\/strong><\/p>\n<p>Standard Chartered Bank,<\/p>\n<p>Customer Care Unit,<\/p>\n<p>19, Rajaji Salai,<\/p>\n<p>Chennai &#8211; 600 001.<\/p>\n<p><strong>Facebook<\/strong>\u00a0&#8211; https:\/\/www.facebook.com\/StandardCharteredIN<\/p>\n<p><strong>SMS\u00a0<\/strong>&#8211; 24\/7 SMS service to 9980033333<\/p>\n<p><strong>Standard Chartered Credit Card Customer Care eMail ID &#8211;\u00a0<\/strong>customer.care@sc.com<\/p>\n<p><strong>Standard Chartered Credit Card Dispute E-mail ID\u00a0<\/strong>&#8211; card.services@sc.com<\/p>\n<h2 id=\"Standard_Chartered_Bank_Grievance_Redressal\">Standard Chartered Bank \u2013 Grievance Redressal<\/h2>\n<p>Standard Chartered Bank has a robust grievance redressal system in place to ensure proper customer service and satisfaction are delivered promptly.<\/p>\n<p>Below is a step-by-step guide to approaching the bank in case of any grievance\/feedback related to any products\/services offered by Standard Chartered Bank.<\/p>\n<h3>Step:1 \u2013 Use Basic Channels<\/h3>\n<p>Even before escalating the issue\/concern to the higher officials, customers should approach Standard Chartered Bank through any one of the below-mentioned channels.<\/p>\n<ul>\n<li>Call customer care helplines: As an initial point of contact, you can approach the phone banking representatives appointed by the bank through the 24&#215;7 phone banking helplines. City\/state specific phone banking hotlines (mentioned above) should be used to approach area specific customer care centers to raise the grievance.<\/li>\n<li>E-mail:<strong>\u00a0<\/strong>You can also write an e-mail to the bank at\u00a0<em><strong>customer.care@sc.com<\/strong>\u00a0<\/em>describing your concern in detail<\/li>\n<li>Use online complaint form:<strong>\u00a0<\/strong>An online complaint form to submit your queries\/concern is available under the \u2018Feedback &amp; Complaints\u2019 in the bank\u2019s website. You can fill the form with the required details such as name, e-mail address, contact number, address and complaint details, and submit it online.<\/li>\n<li>Send an SMS: You can also send an SMS to 9980033333 with a message \u2018service\u2019. You will get a call back within 24 hours.<\/li>\n<li>Send a postal mail:<strong>\u00a0<\/strong>To make a stronger impact, you can also write a letter detailing your concern to the bank\u2019s customer care unit at\u00a0<em>Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001.<\/em><\/li>\n<\/ul>\n<p>The bank will either acknowledge or send a final response within a week.<\/p>\n<h3>Step:2 \u2013 Contact Regional Nodal Officer<\/h3>\n<p>If you are not happy with the response received through the above-mentioned channels or if you didn\u2019t receive any kind of response in a week to 10 days, you can approach the bank\u2019s Nodal Officer appointed for your region.<\/p>\n<p>The names and regions of the officers are tabled below. The\u00a0<em><strong>phone lines are available between 9:30 am and 6:30 pm from Monday to Friday,\u00a0<\/strong><\/em>except on national holidays.<\/p>\n<div class=\"hungry-table\">\n<table class=\"table table-curved\">\n<tbody>\n<tr>\n<td colspan=\"3\"><strong>Personal Banking &#8211; Regional Nodal Officers<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Region<\/strong><\/td>\n<td><strong>Name of the RNO<\/strong><\/td>\n<td><strong>E-mail address<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Ahmedabad, Gujarat<\/td>\n<td>Rohit Moudgil<\/td>\n<td rowspan=\"16\"><strong>nodalofficer@sc.com<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Bhopal, Madhya Pradesh<\/td>\n<td>Vikas Kapoor<\/td>\n<\/tr>\n<tr>\n<td>Bangalore, Karnataka<\/td>\n<td>Harsh Sehgal<\/td>\n<\/tr>\n<tr>\n<td>Bhubaneswar, Orissa<\/td>\n<td>Chinmaya Kumar Biswal<\/td>\n<\/tr>\n<tr>\n<td>Chennai, Tamil nadu<\/td>\n<td>Judy Victoria \/ Janani S<\/td>\n<\/tr>\n<tr>\n<td>Chandigarh, Punjab &amp; Haryana and Jammu<\/td>\n<td>Abhishek Bansal<\/td>\n<\/tr>\n<tr>\n<td>Guwahati, Assam<\/td>\n<td>Debashis Dasgupta<\/td>\n<\/tr>\n<tr>\n<td>Dehradun, Uttarakhand<\/td>\n<td>Varun Wason<\/td>\n<\/tr>\n<tr>\n<td>Hyderabad, Telangana\/AP<\/td>\n<td>I P Anand Rao<\/td>\n<\/tr>\n<tr>\n<td>Jaipur, Rajasthan<\/td>\n<td>Abhishek Purohit<\/td>\n<\/tr>\n<tr>\n<td>Kolkata, West Bengal<\/td>\n<td>Soumen Bose<\/td>\n<\/tr>\n<tr>\n<td>Kanpur, Uttar Pradesh<\/td>\n<td>Vikas Mohan<\/td>\n<\/tr>\n<tr>\n<td>Mumbai, Maharashtra<\/td>\n<td>Jigna Chandarana<\/td>\n<\/tr>\n<tr>\n<td>New Delhi<\/td>\n<td>Anand Prakash<\/td>\n<\/tr>\n<tr>\n<td>Patna, Bihar and Ranchi, Jharkhand<\/td>\n<td>Subhrabrata Chakraborty<\/td>\n<\/tr>\n<tr>\n<td>Thiruvananthapuram, Kerala<\/td>\n<td>Padmakumar Vellakyyat<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"hungry-table\">\n<table class=\"table table-curved\">\n<tbody>\n<tr>\n<td colspan=\"2\"><strong>Nodal Officers &#8211; Corporate and Institutional &amp; Commercial Banking<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Name and Designation<\/strong><\/td>\n<td><strong>Phone<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Bakhtavar Khambatta Principal Nodal Officer<\/td>\n<td>+91 22 26757408<\/td>\n<\/tr>\n<tr>\n<td>Shyamala Borkar Head Client Services Group<\/td>\n<td>+91 22 26757412<\/td>\n<\/tr>\n<tr>\n<td>Zuzar Tinwalla Chief Information Officer<\/td>\n<td>+91 22 26757410<\/td>\n<\/tr>\n<tr>\n<td>SM Sundaresan MD &amp; Head, Global Banking<\/td>\n<td>+91 22 26757657<\/td>\n<\/tr>\n<tr>\n<td>Ananth Narayan Head, Financial Markets<\/td>\n<td>+91 22 26527992<\/td>\n<\/tr>\n<tr>\n<td>Zarin Daruwala Chief Executive Officer<\/td>\n<td>+91 22 39400123 +91 22 66029549<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>Step:3 \u2013 Approach Principal Nodal Officer<\/h3>\n<p>To further escalate your issue\/concern, which is not resolved in Level-2, you can contact either the head of customer care of SCB or the Principal Nodal Officer.<\/p>\n<p>Head of customer care can be contacted at\u00a0<em><strong>head.service@sc.com.<\/strong><\/em><\/p>\n<p><strong>The Principal Nodal Officer\u2019s contact details are listed below.<\/strong><\/p>\n<div class=\"hungry-table\">\n<table class=\"table table-curved\">\n<tbody>\n<tr>\n<td><strong>Address<\/strong><\/td>\n<td><strong>E-mail<\/strong><\/td>\n<td><strong>Phone<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Mr. Arun Kumar R, Principal Nodal Officer, Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai &#8211; 600 001.<\/td>\n<td>\u00a0 principal.nodalofficer@sc.com<\/td>\n<td>\u00a0 080-42896718 080-28089025<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>The PNO will respond within five days of receiving the complaint.<\/p>\n<p>If the issue is still not addressed at the PNO level, you can contact Standard Chartered Bank\u2019s senior management at\u00a0<em><strong>countryhead.retailbanking@sc.com.<\/strong><\/em><\/p>\n<p>Details of other senior management of the bank are listed below.\u00a0<em><strong>You can contact them between 9:30 am and 6:30 pm from Monday to Friday,\u00a0<\/strong><\/em>except on national holidays.<\/p>\n<div class=\"hungry-table\">\n<table class=\"table table-curved\">\n<tbody>\n<tr>\n<td colspan=\"3\"><strong>SCB Senior Management Contact Details<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Name and Designation<\/strong><\/td>\n<td><strong>Phone numbers<\/strong><\/td>\n<td><strong>Postal Address<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Jinesh Shah Head, Product and Segment, Retail Banking<\/td>\n<td>080-42896711 080-28089016<\/td>\n<td rowspan=\"9\">Standard Chartered Bank,19, Rajaji Salai, Chennai &#8211; 600001<\/td>\n<\/tr>\n<tr>\n<td>Nakul Jain Head, Client Relationships<\/td>\n<td>080-42896729 080-66696711<\/td>\n<\/tr>\n<tr>\n<td>Vinod Baptist Head, Client Experience Process and Governance<\/td>\n<td>080-42896730 080-66696712<\/td>\n<\/tr>\n<tr>\n<td>Shyamal Saxena Head, Retail Banking<\/td>\n<td>080-42896712 080-28089017<\/td>\n<\/tr>\n<tr>\n<td>Manish Jain Head, Commercial Clients (SME &amp; ME Clients)<\/td>\n<td>080-42896713 080-28089018<\/td>\n<\/tr>\n<tr>\n<td>Nitin Singh Head, Wealth Management<\/td>\n<td>080-42896714 080-28089019<\/td>\n<\/tr>\n<tr>\n<td>Sandeep Das Head, Private Banking<\/td>\n<td>080-42896715 080-28089020<\/td>\n<\/tr>\n<tr>\n<td>Nitin Chengappa Head, Non-Resident Indian Business<\/td>\n<td>080-42896716 080-28089021<\/td>\n<\/tr>\n<tr>\n<td>Zarin Daruwala Chief Executive Officer<\/td>\n<td>022-39400123 022-66029549<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Standard Chartered Bank Toll-Free Number (24 Hours): Standard Chartered Customer Care 24 x 7 Toll-Free no.: 1800 345 1000 *For credit card inquiries. Standard Chartered Credit Card Customer Care Numbers: Standard Chartered provides an excellent customer care service, round the clock to all its credit card users across various states in India. Listed below are &hellip; <a href=\"https:\/\/www.antworksmoney.com\/blog\/standard-chartered-bank-credit-card-customer-care\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Standard Chartered Bank Credit Card Customer Care&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":3303,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1152","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Standard Chartered Credit Card Customer Care Numbers<\/title>\r\n<meta name=\"description\" content=\"Check Standard Chartered credit card customer care number by City Wise. 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