Toll – Free Numbers for SBI Credit Card Customer Support:
Use the following toll-free numbers to get in touch with SBI representatives who will answer your queries about SBI credit cards.
| SBI Toll Free Number | 1800 180 1290 |
| SBI Customer Care Number – IVRS | 1860 180 1290 |
| SBI Customer Service | 39 02 02 02 (Prefix the local STD code) |
SBI Credit Card Customer Care Phone Numbers City Wise:
Refer to the table below to get credit card customer care numbers for your state or region. You can use these numbers if you have queries related to your region.
| Bangalore | 080 – 2594 3030 |
| Delhi | 011 – 2336 1631 011 – 2334 5756 011 – 2336 1070 |
| Mumbai | 022 – 2644 5532 022 – 2644 5533 |
| Chennai | 044 – 2821 4635 |
| Hyderabad | 040 – 24756925 |
SBI Credit Card Customer Care – SMS Number:
Do not have time to wait on call to get your concerns answered? Just send a SMS to SBI Cards from your phone number to get a call back from SBI representatives. You can also send a SMS from your registered phone number to view your account information.
| To get credit card account information | SMS “HELP” to 5676791 |
| To get a call back from SBI representatives | SMS “PROBLEM” to 92125 00888 to get a call back within 48 hours. |
SBI Credit Card Customer Care on Twitter:
Are you social media savvy? You can just connect with SBI cards on twitter to get your queries and concerns answered in no time.
| SBI Customer Care on Twitter | Use @SBICard_Connect to reach out to SBI card representatives. |
SBI Credit Card Customer Care email ID:
Mail all your concerns, feedback to queries to SBI cards and get a quick response. Use the following mail id to contact SBI.
| SBI Credit Card Customer Care Mail ID | feedback@sbicard.com |
| SBI Credit Card Customer Care – Nodal Officer | Nodalofficer@sbicard.com |
After receiving your mail, SBI cards will respond with a solution in not more than 8 working days.
SBI Credit Card Customer Care Nodal/Escalation Contact Details:
If you do not get a satisfactory solution or if the concern is not resolved within the specified time, you can reach out to the Customer Service Head or the Chief Executive Officer at the mail id given below.
| Customer Service Head | CustomerServiceHead@sbicard.com |
| Chief Executive officer | CEO@sbicard.com |
SBI Credit Card Customer Care Postal Address
You can also write and send a postal mail to seek a resolution to your SBI credit card related queries and concerns. Your requests in writing should be sent to any of the addresses given below.
SBI Card,
P.O. Bag 28,
GPO,
New Delhi – 110001
Or
Head office
SBI Card,
Correspondence Department,
DLF Infinity Towers,
Tower C, 10-12 Floor, Block 2, Building-3,
DLF Cyber City,
Gurgaon – 122002,
Haryana, India