Residents can voice their suggestions, grievances, and inquiries by approaching the UIDAI through the following ways:
On UIDAI’s website:
Residents can visit the official website of UIDAI by logging on to https://resident.uidai.gov.in/web/resident/file-complaint. They will need to follow the steps listed below:
- They will need to type in their 14-digit enrolment ID and date and time in dd/mm/yy and hh:mm:ss) format.
- Under the personal detail and contact, you will need to fill in your name, email ID, and mobile number.
- Under the location tab, you will need to fill in the pin code of your area and select the village/town/city you reside in from a drop-down list.
- Next, you will need to fill in the details of your complaint by selecting the type of your complaint, category of the same and your remarks.
- The last step is to type in the security code that you will need to copy from the page itself.
- Once you submit the above-mentioned details, you will complaint will be filed.
Registering a complaint/grievance using a phone:
You can register your complaint/grievance by calling the toll-free number 1947.
Registering a complaint/grievance through email:
You can also send an email to the ID help@uidai.gov.in to register your complaint/grievance.