Bank of Baroda Mobile Banking

Availing Bank of Baroda Mobile Banking Facility:

Customers of Bank of Baroda can avail the mobile banking facility or M-connect by following these simple steps:

• Registering
• Downloading software
• Activate or installation of software

Registration process:

Customers can register for mobile banking facility from Bank of Baroda through an ATM or by visiting a bank branch.

Registration for Baroda M-connect through ATM:

In order to register for Bank of Baroda’s mobile banking facility through ATM, customers must take the following steps:

1. Customer must visit a Bank of Baroda ATM and insert his/her ATM card into the ATM.
2. The customer must then enter the ATM PIN of their card after receiving a prompt from the ATM machine.
3. Once the card is validated, customer must select the option – ‘M-connect (Mobile Banking)’ followed by ‘Registration’ from the menu.
4. Upon clicking on registration, the customer is prompted to enter their 10-digit mobile number and select ‘confirm’.
5. If the machine validates the mobile number, the ATM displays ‘Your Mobile Number Registered Successfully’.
6. If the details of the customer are found invalid, ‘Registration Failure’ is displayed. The customers is also prompted to follow the correct process or contact the bank branch.
7. Once successfully registered, customers will receive a SMS with an URL link for downloading the app, its password and mPIN.
8. If the customer’s mobile phone is GPRS or 3G or EDGE enabled, the application can be downloaded by clicking on the URL. Or customers can also visit the bank website and download the banking app to a PC or laptop and then transfer it onto their phones.

Registration for Baroda M-connect at the Bank Branch:

In order to register for M-connect, customers must take the following steps:

1. Customers should go the bank branch.
2. An application form must be submitted for registration.
3. Once successfully registered, customer will receive SMS on his or her mobile phone containing the app for downloading the software, application password and mPIN.
4. If the mobile phone of the customers is GPRS, 3G, or EDGE enabled, the app can be downloaded from the url link available on the SMS or visit the bank’s website and download the app to a PC or laptop and then transfer it to the phone.

Features of Bank of Baroda M-connect:

Given below are some of the features of M-connect:

• It is easy to use as the registration process as well as the activation process is simple.
• The login and transactions are secured with two passwords, login passwords, as well as mPIN.
• The menu is based on the icon and options on the menu are easy to access.
• It works only on GPRS mode in Windows, iOS, and Android. In Java phones, both GPRS and SMS modes are available.

Benefits of Bank of Baroda M-connect:

Benefits of this mobile banking facility are listed below:

Financial services:

• Fund transfer within the same bank.
• Fund transfer to other banks through NEFT and IMPS.
• DTH and mobile recharge.

Non-financial services:

• Account mini statement.
• Account balance enquiry.
• Stop cheque facility.
• Transaction history.
• Change mPIN.
• Change login password.
• Update e-mail ID for mobile banking.
• Feedback.
• Refer a friend.

Benefits in Detail:

• Balance enquiry – Customers can check their account balance using M-connect anytime and anywhere. By logging in to the bank’s homepage and using mPIN in the ‘Balance Enquiry’ tab.
• Mini statement – Customers can check up to last 8 transactions using the ‘mini statement’.
• Fund transfer – Customers can easily transfer funds from one account to another using their registered mobile phones with the M-connect app. Fund transfer within the bank is enabled by transferring between mobiles through the beneficiary’s mobile number. Funds within the bank can also be transferred using the beneficiary’s account number. Fund transfer from one bank account to another using M-connect is also possible through NEFT and IMPS.

Precautions to be taken while using the Bank of Baroda M-connect:

• Customers should not save their mPIN on your mobile phone anywhere.
• Customers should not share their passwords with anyone.
• He or she must give in writing If the registered mobile number is being changed to another.
• Customers must not enter their debit card details on any other app in play store apart from M-connect.
• The bank does not call its customers asking for mobile banking PINs or passwords. Customers must be careful and avoid entertaining such fraudulent calls.
• In case, the customer’s registered mobile number is deactivated without requesting for it, it could imply that the customer’s credentials are at a risk of being stolen.
• If there has been an unauthorised access to your account, or information or if there has been disputed transactions, customer must contact the telecom service provider as well as the bank.
• Customers are advised to change their passwords as frequently as possible.
• If he or she notices any unauthorised use of their mobile banking, it is advised to de-register or deactivate immediately through ATM, or bank branch.