Bank of Baroda Home Loan Customer Care Toll-Free Number
Bank of Baroda has dedicated themselves to handling and resolving queries and concerns from customers for various banking needs. The bank has put in place a special Contact Centre that operates throughout the year, on all 365 days. Customers from all over the nation, across India, can connect with a representative of the bank by calling either of the following two toll free numbers.
| Toll Free Number 1 | 1800 22 33 44 |
| Toll Free Number 2 | 1800 102 44 55 |
BOB Home Loan Customer Care SMS Alerts
Like many banks, Bank of Baroda has also integrated technology into their banking services. SMS alerts have been adapted by almost all major banks and certainly this bank had adapted it as well. SMS alerts are useful to know what amount of your Home Loan payment is due, Home Loan instalment, transaction alerts, etc. This service will automatically be activated and charged for all savings accounts, overdraft, and cash credit scheme.
By opting for the SMS alerts by Bank of Baroda, a customer will be provided with the following SMS alerts.
- Missed call SMS banking on customer account
- Aadhaar linking
- Cheque Book Dispatch information
- Dormant account
- On issuance of Fixed Deposit Receipt
- Loan overdue
- For BKCC Accounts expiry date intimation to customer – Before 15 days
- Inward and outward cheque retuned unpaid irrespective of amount- daily.
- Card Hot listing
- Cheque presented in inward clearing
- Potentially dormant account
- Fixed Deposit Receipt maturing SMS
- OTP Generation
- KYC noncompliance SMS – in bulk (after certain interval)
- Acceptance of Form 15G/15H in the system
- Account opening SMS to customer – For Newly opened account
- Loan instalment
- Birthday wishes to customer
- Transaction Alert
The service charge for the SMS service will cost a savings bank account holder Rs.15 plus taxes every quarter, and for current / cash credit scheme /overdraft accounts, SMS services will cost a customer Rs.25 plus taxes every quarter. This amount will be deducted at the beginning of every quarter.
Un-subscription of SMS Service
To unsubscribe, one can either give an application in the home branch or send out an SMS to 8422009988 in the format as mentioned below:
DEACT Example – DEACT 0811
Subscription of SMS service
To subscribe to the SMS service, one can either give an application in the home branch or send out an SMS to 8422009988 in the format as mentioned below:
ACT Example – DEACT 0811
Timelines for Bank of Baroda’s Services
| Service | Timeline |
| Cash payment via universal teller | 7 minutes |
| Cash payment via cashier | 15 minutes |
| Receipt of cash via universal teller | 7 minutes |
| Receipt of cash via cashier | 10 minutes |
| Issuance of fixed deposit receipt | 25 minutes |
| Issuance of demand draft | 25 minutes |
| Payment of demand draft | 10 minutes |
| Payment of fixed deposit receipts | 15 minutes |
| Opening an account | 35 minutes |
| Retirement bills | 25 minutes |
| Updating passbooks | 10 minutes |
| Statement of accounts | Within 7 days |
| Collection of cheques of own bank | Same day |
| Collection of cheque of other banks | 3 days |
| Collection of non-CBS cheques of other bank | 7 days – 14 days |
Bank of Baroda Zone Based Home Loan Customer Care Number
| Zone | Address | Customer Care Details |
| Bihar, Odisha & Jharkhand Zone, Patna | Bank of Baroda, Anand Vihar, 4th Floor, West Boring Canal Road, Patna – 800001 | Tel : 06122557643 / 255715 / 2557694 Email : zm.bojz@bankofbaroda.com |
| Eastern UP Zone, Lucknow | Baroda House, 3rd Floor, V-23, Vibhuti Khand Gomti Nagar, Lucknow – 226010 | zm.upu@bankofbaroda.com |
| Eastern Zone, Kolkata | Bank of Baroda, 5th & 6th floor , Baroda Tower, GN Block, Plot-38/2, Salt Lake Sec V, Kolkata – 700091 | Tel : 033 – 23401600 Email: zm.ez@bankofbaroda.com |
| Greater Mumbai Zone | Bank of Baroda, 3, Walchand Hirachand Marg, Ballard Pier, Near Green Gate, Mumbai – 400001 | Tel : 022- 22613969 / 22613939 / 22611414 Email : zm.gmz@bankofbaroda.com |
| Karnataka, Andhra Pradesh & Telangana Zone, Bangalore | Bank of Baroda, 3rd Floor, Nitesh Lexington Avenue, 72, Brigade Road, Bangalore – 560025 | Email : zm.karap@bankofbaroda.com |
| Maharashtra & Goa Zone, Pune | Bank of Baroda, Sharda Centre, 2nd floor, 11/1, Khilare Path, Erandwane, Pune – 411 004 | Tel : 020 – 25466908 Email : zm.mgz@bankofbaroda.com |
| Madhya Pradesh & Chattisgarh Zone, Bhopal | Bank of Baroda, Plot No.202, Zone-I, Ganag Jamuna Complex, Maharana Pratap Nagar, Bhopal – 462011 | Tel : 0755 – 572297 / 557696 / 555725 Email : zm.mpz@bankofbaroda.com |
| North Gujarat Zone, Ahmedabad | Bank of Baroda Towers, 6th Floor, Opp. Law Garden, Ellisbridge, Ahmedabad – 380 006 | Tel : 079 – 26473060 Email : zm.ngz@bankofbaroda.com |
| Northern Zone, New Delhi | Bank of Baroda, Bank of Baroda Bldg., 8th floor, P.B. No.474, 16, Sansad Marg, New Delhi – 110001 | Tel : 011 – 23322949 Email : zm.nz@bankofbaroda.com |
| South Gujarat Zone, Baroda | Bank of Baroda, Suraj Plaza – III 5th Floor, Siyajiganj, Maganwadi, Baroda | Email : zm.sgz@bankofbaroda.com |
| Rajasthan Zone, Jaipur | Bank Of Baroda, Rajasthan Zone, Baroda Bhawan, 3rd & 4th Floor, 13th Airport Plaza, Durgapura, Tonk Road, Jaipur – 302 018 | Tel : 0141 – 2374970 Email : zm.rz@bankofbaroda.com |
| Tamil Nadu & Kerala Zone, Chennai | Bank of Baroda, 2nd Floor, CP Ramaswamy Rd, Alwarpet, Chennai – 600018 | Email : zm.sz@bankofbaroda.com |
| Western UP & Uttarakhand Zone, Bareilly | Bank of Baroda, 2nd Floor, V-23 Vibhuti Khand, Gomti Nagar, Lucknow – 226010 | Tel : 0522 – 2628675 Email : zm.upz@bankofbaroda.com |