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Are consolidated charges in Axis Bank refunded in any case?

Yes, they can be. But you have to visit the Axis Bank branch and discuss that what actually has been the reason for charges.

Consolidated charges are usually related to the type of account that you have and the volume of transactions done and value/balances maintained. Refer to copy of the schedule of charges signed by you during account opening or you can ask for its copy in the bank.

Charges reversal depend on case to case basis. All erroneously levied charges due to a technical error in a calculation are refunded, however possibility of such charges is very low. If charges were due to banks mistake, such charges can be refunded. E.g.: You had deposited cheque but due to delay from bank staff, the cheque was credited very late into your account and hence stipulated balances criteria was not met and hence consolidated charges were recovered.

Also if you are consistently maintaining the good value and there was an exception due to which balance criteria was not met for a single month, based on your total banking relationship charges waiver may be considered.

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